We tell you step by step how to upload, add, change or delete a personal account in the GIS housing and communal services. How to reissue a personal account Two receipts have changed a personal account

The easiest way to get a personal account is to find it on the receipt provided by the company at the address of the payer.

If the receipt is lost for various reasons or you are a new tenant, in this case, the easiest way is to contact the Mosenergosbyt customer service center by phone or in person. If you make a call, then in order to receive a personal account, you will need to give the address, as well as the date and amount of the last payment. When visiting in person, you must have a passport.

If you are registered on the company's website, then it is available in the user's personal account.

How to change a personal account when changing ownership

To change his personal account, the former owner will have to contact the Mosenergosbyt office. In this case, you need to make all payments, if there is a debt.

And also provide documents:

• on the purchase and sale, as well as a certificate of ownership;
• the passport;
• current meter readings.

How to connect an additional personal account

An additional personal account can be connected to the same email address (e-mail).

For this procedure, you need to log into your registered account on the Mosenergosbyt online resource and find the option “Connecting a personal account”. To do this, you will need to specify the required personal account, as well as the number of the metering device corresponding to this account.

If everything is filled in correctly, a message will appear on the successful creation of an additional account. Please note that if it was previously linked to another email, then creation will not be possible. To solve this problem, you need to contact the contact center.

Conclusion

All the necessary information can be found on the Mosenergosbyt website. Most of the operations you can perform using your user account. And if you have any questions, you can always contact the hotline.

You must register, as all further actions must be carried out in the "Personal Account". The most time-consuming and painstaking work is to place information about personal accounts. The user is given a choice of two methods of entering data - manually (from scratch) or using a template.

The second method is optimal, since there is a chance of making a mistake when placing manually. Plus, this process will take a lot of time. The template, on the other hand, has a simple and understandable look, it is much easier to deal with filling it out.

Attention! The site was updated, after which the template was changed. In this regard, the outdated version of the file cannot be downloaded. Therefore, before starting work, you should download the updated document.

How long does it take to release information?

According to the joint order of the Ministry of Construction No. 114 / pr and the Ministry of Telecom and Mass Communications No. 74, which indicates the frequency and permissible terms for posting information in the system, each management company is obliged to provide information no later than 7 days. The countdown is carried out both from the moment a new person is appointed to the post of manager of the MKD, and from the day any information entered earlier is changed.

Step-by-step instruction

When working with the GIS housing and communal services system, you should carefully study all the tabs and have the necessary data on hand to work with personal accounts efficiently and without errors.

How to deposit?

First of all, you need to unload the template from the system - a file in Excel format. It has two sheets - "Basic information", "Premises". First you need to fill in all the columns in the first sheet. Here you need to specify:

If we are talking about a hostel, then the area of ​​\u200b\u200bthe room is indicated.

After entering all the data, you can proceed to filling out the second sheet. If there is no information in it, the operation to place a personal account will be unavailable.

On the sheet "Premises" it is indicated:

• Share in percentage equivalent for payment of receipts for services provided by housing and communal services (from 0% to 100%).
• Personal account or any other identifier - it can be copied from the first sheet.
• Apartment (room) address.

  Reference. Despite the fact that this column in the document is highlighted with a yellow marker (that is, it is not necessary to fill it out), it is necessary to write down the exact address.

• Apartment (room) number.
• House code according to FIAS - the column is also mandatory, despite the yellow color.

It happens that there are several separate personal accounts for one room. In this case, you must enter each of them, except for those that are already closed.

Now it remains only to upload the template to the system.

1. To do this, in your personal account, you need to open the "Management objects" tab.
2. Select "Accounts" from the menu that appears.
3. Next, click on the "Upload information" button and select the "Managing organization" item.
4. The final step is to press buttons such as "Add File", "Import".

Change

How to change the PM number? To do this, in the subsystem "Personal accounts and objects of accounting" you need to find the document "Changing information about a personal account". It has three tabs:

In the upper left corner is indicated the date of entry into force of the changes.

• First tab:
  1. You can select the personal account for which changes will be made.
  2. Check the box next to "Change responsible tenant" (if applicable).
  3. In the directory "Citizens" using the search, select a new responsible tenant.
• The second tab allows you to enable or disable various services on this personal account.
• The third tab is intended for changing the statuses (Connected/Not Connected) of accounting objects.

After making all the adjustments in the lower right corner, click the “OK” button and then “Save”.

Removal

This is a fairly simple procedure that does not require time. It can be done with a few mouse clicks.

Important! To manage a personal account, an administrative department is used, which each registered user can access by clicking on the "Menu" tab, select "Services", then "HOA" and "Personal Accounts".

In the open window, you can see a list of all previously loaded personal accounts. Having selected the one you need, you must click on the "Action Menu" button, as a result of which a list of three positions will be displayed:

• Edit.
• Periods.
• Delete.

To carry out the operation, you need to select the last item.

Data upload

It is rather difficult for management companies that control a large number of residential apartment buildings to manually enter all the necessary data.

It is much easier to unload from a program that automatically calculates everything. This is one of the most time-consuming and difficult stages, so this task should be approached with special care.

You can use the ATM program, which provides continuous collection of data from accounting nodes online. At the same time, they are stored in the system throughout the entire specified time period, and if necessary and with the appropriate settings, they can be automatically uploaded to the GIS housing and communal services. But the most common way is to use Excel templates.

Attention! The templates are designed to work with the 1C: Enterprise program.

1. To begin with, in the program, you should enter the "Information Disclosure" tab and select the item "Integration with GIS Housing and Public Utilities" in the right column.
2. In the window that opens, select the item "Setting the correspondence of characteristics" and fill in all the columns that appear. Moreover, this must be done in full accordance with the data already available in the database.
3. When completed, click the "Save" button.

In order to carry out a complete unloading of information about personal accounts and metering devices, you need:

1. Go to the "Upload data" block.
2. Go to "One-Time Operations".
3. Click on "Upload data for import into GIS housing and communal services".

Conclusion

It should be understood that in order to ensure that all users have access to information about residential apartment buildings, it is necessary to systematically enter data into the system, monitor personal accounts and downloaded meter readings. And for correct work with the system, you need to know about all the nuances of its use.

Reissuing a personal account in case of a change of residence is not a one-day process. This procedure will require a number of documents. You need to take certain actions.

Reissue a personal account in a situation where your housing is not privatized

• Certificate of income at the place of work and its copy.
• BTI plan. You can take it from the state registration authorities.
• Cadastral passport. You can take it only in the cadastral chamber.
• Extract from the house book. Most cities have special state centers. These institutions issue extracts and various certificates. Before you go there, find out the opening hours, for your own convenience.
• A copy of the current financial and personal account. You can get it at a bank branch.
• Application for reissuing a personal account to another person. The person must be aware of the change in the documents and the responsibility assigned. Accordingly, the application must be signed by him.

In the housing policy, it is required to re-register a personal account for a person who is registered in this living space. Be sure the new payer must be of legal age, tk. he is responsible for paying utility bills. Also, the law of the Russian Federation provides for the possibility of dividing the payment for utilities between several people registered in this apartment.

Re-register a personal account through the management of the Department of Housing Policy

When all the documents are prepared, you need to come to the department of management of the department of housing policy in your area. A member of staff will review your application. You should be given a time frame for the procedure. At the appointed time, you come for a new personal account. You will be given a new lease agreement for housing space, which you need to sign. Keep in mind, the housing organization is required to rewrite your personal account. There should be no denials. Otherwise, go to court.

If your living space is privatized, you need to collect exactly the same documents. Submit them to the Department of Housing Policy in your area. At the right time, you will receive a document on changing the personal account to another person.

Next month, all payment receipts will come with a changed personal account. Usually, to re-register a personal account, it takes time to prepare all the necessary documents and certificates. It takes more than one day. Otherwise, the process of changing a personal account is simple and straightforward.

The article tells how to redo the utility bill after buying an apartment, explains the intricacies of the legislation.

A special financial account is issued for residential premises of citizens. Registration takes place on housing owned by the right of ownership, as well as under a social tenancy agreement.

4 information that is indicated in the document:

• housing address;
• footage;
• number of rooms;
• information about the improvement: gas pipeline, heating, sewerage, elevator, garbage chute, bathroom.

Be sure to specify the number of registered citizens. After all, the amount of payments for utilities depends on their number.

One invoice for the whole apartment. If several owners own housing, then information about the owners and the size of their shares is specified.

By agreement of the owners, the main owner is determined. The application must be left at the passport office.

When adjustments are made, the reason must be indicated, as well as the signature of the employee and the date.

Buying a home

Buying real estate is a responsible undertaking. Therefore, you need to make sure that the seller has not left debts for the apartment. To do this, a certificate is requested confirming the absence of debts for utilities.

The statement by financial number shows what accruals were made and payments were made.

To reissue a personal number, you need to notify the passport office, as well as resource providers, of the changes. If housing is bought in shared ownership, then the application is made by each owner.

You need to take a certificate of how many people are registered, and apply to a single settlement center. If there are several owners, then each of them is obliged to give his approval for the re-registration of documentation. Before you buy a home, you need to make sure that the seller actually paid all the receipts. Otherwise, problems will arise for the new owner.

If counters are not set, then accruals are made from how much resources are actually consumed.

Important! Several agencies will need to be notified. Therefore, you can simplify the task if you make copies of documents in advance. It remains only to send them to the authorities.

How to transfer a personal account

From the moment of purchase of housing, the obligation to pay utility bills passes to the new owner. This rule is established by Art. 153 ZhK RF.

If utility bills come to the old owner, then you should contact the unit of the Unified Settlement Center.

4 documents for changing the owner:

• contract of sale;
• exchange agreement;
• extract from the USRN;
• certificate of ownership.

When an apartment is purchased and the new owner paid utility bills for the previous owner, these receipts must be kept.

When can utility bills be reissued to a new owner

You can re-register after receiving an extract from the USRN (previously - a certificate of ownership).

3 reasons for accruing payments to the new owner:

• date of signing by the parties of the act of acceptance of housing;
• date of drawing up the agreement confirming the sale of the apartment;
• the date of registration of the right of ownership, if there is no acceptance certificate and the date of preparation is not specified in the contract.

The solution of the issue with a communal apartment cannot be postponed after the acquisition of housing. Otherwise, service providers will quickly accrue penalties.

Registration procedure

To begin with, you should contact the ERCC and take an extract from the personal account of the debt for the old owner. Service providers do not stop making accruals. Therefore, it is necessary to deal with the issue immediately after receiving an extract from the USRN.

Action algorithm:

1. Contact the ERCC and leave an application for the transfer of the account to the new owner. From that moment on, all accruals will go to the new owner of the property.
2. Request an extract from the personal account to be aware of the existing debt.
3. Visit the management company and sign a service agreement.
4. Renew the agreement with the energy institution.
5. Re-register documents in the gas service.
6. Specify the date of the last verification of meters. If more than three years have passed since the date of the last verification, then you need to call a specialist. Checking outside the plan will require a small cost, but the problem with metering devices will be solved.
7. If there is a desire to leave a landline phone, then you should contact the division of OJSC Rostelecom. You can write a request to connect to the network if the telephone line is not connected.
8. Connect internet. Before that, inquire about the conditions and choose a provider that suits you more than others.

After all these actions, re-registration to the new owner will be done.

Required documents

To resolve the issue, after buying an apartment, how to remake the bills for utility bills correctly, you need to collect documents.

6 main documents for registration:

• the passport;
• documents on the rights to real estate;
• permissions from the owners;
• extracts from the house book;
• donation agreement;
• contract of sale.

Among the additional references is the BTI plan, cadastral documents, a copy of the personal account. You can clarify the list of documents by contacting an authorized organization.

How to split bills in an apartment

It happens that one apartment is owned by several owners. In such a situation, personal accounts can be divided. Thus, two accounts are opened for one property. Separate receipts come for each owner.

You can transfer accounts in person, it is not necessary to seek help from a representative. It is possible to re-register documents for yourself, if only housing is privatized.

3 consequences of the section of the facial number:

• separate accounts appear;
• completed certificates of ownership are issued;
• utility bills are paid separately.

After the division, for each owner, the part of the housing for which he will pay is determined. It is convenient to divide the rent, then you can avoid disagreements about who should pay for what.

Everyone will pay only their own receipts. But the debt that arose before the partition remains.

2 conditions for the section:

• there are isolated rooms;
• the footage of the premises corresponds to the share of a family member who wants to make a division.

There is a risk of rejection when one of the rooms for permanent residence is not suitable, here are some reasons for rejection:

• area less than two meters;
• doorway width - less than 70 cm;
• windows "look" at a closed small courtyard;
• less than 3 m is the distance from the windows to the wall of the opposite building.

The refusal received is appealed in court.

It happens that the seller of real estate and the buyer agree that the buyer will pay all the debts of the previous owner. But in fact, the transfer of debt is allowed only with the approval of creditors.

The former owner may not pay the bills if there is the consent of the resource supplying institutions. When the home is managed by a homeowners association or management company, written approval from the manager must be obtained.

If the old owner is in debt, service providers will not be enthusiastic about the change of ownership. After all, someone has to pay the bills. But these debts have nothing to do with the new owner. Therefore, it is necessary to apply to the managing institution with an application for renegotiation of contracts.

It is necessary to indicate the date of purchase of the property and clarify that there is no debt from the date of purchase of the property. Certificates confirming the right to own real estate are attached to the application.

If organizations continue to refuse re-registration, then it remains to appeal against the illegal decision. Sometimes it is enough to warn about the intention to appeal. In some cases, you have to send an application to the prosecutor.

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