Origin - Troubleshooting Origin games that can't download, install, or run. Fixing a broken Origin after updating Why doesn't origin start on windows 7
Programmers have an unspoken law: If it works, don't touch it. However, many programs still require improvements and improvements, which almost always inevitably entail new problems. The same goes for the Origin client. Often you may encounter the fact that after the next update, the application tightly stops working. And now neither play nor chat with friends. We need to solve the problem.
It should be mentioned right away that the problem at the moment on the official EA website still does not have a universal solution. Some methods help individual users, some do not. So within the framework of this article, all those ways of solving the problem that should be tried in an attempt to fix the problem will be considered.
It is very common for EA Support to receive reports of issues from users that end up being caused by various processes interfering with the Origin client. This case is no exception. After updating the program, some system tasks may begin to conflict with it, and as a result, either some process or the Origin client will fail.
To establish this fact, it is worth performing a clean boot of the computer. This implies starting the system in conditions where only the basic tasks necessary for the basic functioning of the OS are running.
It should be noted that normal use of the computer in this state will not work. A significant part of the processes and functions will be unavailable. It is only necessary to check the functionality of Origin, and also try to reinstall the client if there is still no result. After these steps, you need to enable all processes again by performing the steps listed above in reverse. It remains to restart the computer, and it will work as before.
Method 2: Clearing the Application Cache
The next possible cause of a client malfunction is a software update error. There are many possible reasons why this happened. To solve this problem, it is worth clearing the entire cache of the program and restarting it.
To begin with, it is worth trying to delete only the folders with the application cache. They are located at:
It's important to note that AppData is a hidden folder, so it might not be visible. You can read about how to show hidden directories in a separate article.
It is worth completely deleting these folders, and then try to run the application again. Usually Origin will again prompt you to confirm the license agreement, it may start to re-update.
If the action did not work, then you should try to perform a complete clean reinstallation. You can uninstall the program in any convenient way - through the Unins file, using the uninstaller built into the OS, or special programs like CCleaner.
After removal, it is worth cleaning up all possible traces that remain after the removal of the main program. It is worth checking the following addresses and deleting all folders and files related to Origin there:
C:\Users\[Username]\AppData\Local\Origin\
C:\Users\[Username]\AppData\Roaming\Origin\
C:\ProgramData\Origin\
C:\Program Files\Origin\
C:\Program Files (x86)\Origin\
After that, you should restart your computer and try installing the client again.
If this does not help, then it is worth trying to perform all these actions in the clean start mode of the system, as described above.
As a result, if the matter was really in an incorrectly performed program update or an error in the cache files, then after these manipulations everything should work.
Method 3: Flushing the DNS Cache
When working with the Internet from one provider and equipment for a long time, the connection may start to fail. During use, the system automatically caches everything that the user does on the network - materials, IP addresses and other very different data. If the cache size begins to take on a huge size, then the connection may begin to cause various troubles with unstable operation. This may also affect the process of downloading an update for Origin, as a result of which the program will be corrupted.
To solve the problem, you need to flush the DNS cache.
The procedure described below is relevant for Windows 10. To perform the operation, you must have administrator rights and enter console commands without errors, case sensitive. The easiest way is to simply copy them.
It is important to understand that now pages on the Internet may take a little longer to load, some form filling data and various saved network settings will be lost. But in general, the quality of the connection will improve. Now it's worth trying to do a clean reinstall of Origin again. If a really congested network was causing problems when trying to update, then this should help.
Method 4: Security check
Some computer protection tools can be overly suspicious and block certain processes of the client and its updates at any opportunity. Most often, this applies to the last task, since it involves downloading materials from the Internet with their instant installation. Some protection systems in enhanced mode may perceive such actions as the activity of something malicious, and therefore block the procedure completely or partially.
In the second case, it may just happen that certain components will not be installed, but the system may assume that everything is in order. And the program will not work in a natural way.
There is only one solution here - try to check the computer protection programs and add the Origin client to the exceptions. It should be understood that not always the firewall can stop terrorizing the program, even if it is included in the list of exceptions. In this case, you should also try to reinstall the program in a disabled system.
On our website you can learn in detail how to add files to exclusions in Kaspersky antivirus, Nod 32, Avast! and others.
Of course, in this case, it is worth observing the appropriate precautions. You should make sure that the Origin client installer is downloaded from the official site and is not a fake simulator.
If the process is not blocked by security systems, then you should also check for malware. It can purposefully or indirectly block the connection, which can interfere with both updating and obtaining version confirmation.
If your computer has its own powerful protection systems, you should try to scan all disks in enhanced mode. If there is no such protection on the computer, the following article may help:
C:\Windows\System32\drivers\etc
First you need to check that the file is in the singular. Some viruses can rename the default hosts and take its place.
You also need to check the weight of the file - it should be no more than 3 KB. If the size is different, this should make you think.
After that, you should open the file. In this case, a window will appear with a choice of a program in order to open hosts. Need to choose "Notebook".
This will open a text file. Ideally, it should have only text at the beginning explaining the purpose of the file (each line starts with a # character). You should check the further list of lines with IP addresses. It would be best if there were no records at all. Some pirated products may include their entries there in order to correct the software's attempt to connect to authentication servers. It is important to be aware of this and not remove the excess.
If you had to make adjustments, you should save the changes and close the document. After that, you need to go back to "Properties" file and check the box next to the parameter "Only reading" so that no process makes adjustments here again.
Method 5: Optimize your computer
Technically, the failure of the update or the update check procedure may be due to the fact that the task was performed on an overloaded computer. So you should try to optimize the system and try again.
To do this, you must first terminate all unnecessary processes and clear the system memory. It will also not be superfluous to clear as much free space as possible both on the root drive (where the system is installed) and on the one where the Origin client is installed (if it is not on the root drive). Usually, if the program does not have enough space when installing an update, then it notifies you of this, but there are also exceptions. You also need to get rid of junk and clean the registry.
Method 6: Fixing the incompatibility
Finally, Windows' built-in file incompatibility fixer can help.
If the desired result is achieved and the program starts working properly, you can close the troubleshooting window and continue using Origin.
Method 7: The last method
If none of the above helps, then it should be recognized that the problem lies in the discrepancy between the code of the updated program and the OS. Often this happens after both the client and the operating system have been updated at about the same time. In this case, it is recommended to perform a full formatting of the system. Most users report that this helps.
It is worth noting that often the problem is typical for cases when a pirated version of Windows is used on the computer. It is important to understand that when hacking such complex software, even without making additional changes, the code still suffers, and pirates work much less stable and worse than the license. Owners of licensed versions of the OS most often report that the problem with Origin is solved by the methods described above and it does not reach formatting.
Conclusion
EA tech support is currently struggling to resolve this issue. It is known that as of late July 2017, all collected statistics and data about the problem have been transferred to the client's dedicated developer department, and a global fix for the problem will be expected. It is worth waiting and hoping that it will be soon and effective.
Some of the PC users when launching some games (often using the game client "Origin") may encounter the message "The Origin application is required for the game, but it is not installed." At the same time, the game itself refuses to start, although the game client "Origin" could well be installed on the user's PC. What to do in this situation? In this article, I will explain what the essence of this problem is, and also explain how to fix this error on your PC.
As you know, the game client "Origin" is a digital distribution tool of the company "Electrinic Arts", with which everyone can purchase a number of games from this company, as well as download them to their PC (Battlefield 1-4, FIFA 12-16, FIFA Manager 12-14, Mass Effects, Need for Speed and more). As envisioned by EA, the Origin client is called upon to become a full-fledged competitor for the popular Steam game client, offering the client not only the ability to buy and download games online, but also guaranteeing the ability to auto-update games, save game progress in the cloud storage, and also giving the opportunity for communication between players in the built-in chat "Origin".
Thus, when launching the mentioned and a number of other listed games, their licensed versions may require the Origin game client to be installed on the computer. In the absence of it on the computer, incorrect hacking of the game by pirates and a number of related problems, the error I am considering “The Origin application is required for the game, but it is not installed” may occur.
How to fix "The Origin app is required for the game, but it is not installed"
To resolve the "Origin app is required to play but not installed" issue while playing games, try the following:
If these methods did not help, completely remove the game and the Origin client from your computer, including folders with contents along the path:
C:\Users\(user name)\AppData\Local\Origin\Origin;
C:\Users\(user name)\AppData\Roaming\Origin;
C:\ProgramData\Origin
The last folder may have an "invisible" status, so enable the display of hidden and system files in your file manager to delete this directory.
It is also recommended to install all updates for your OS, the latest versions of NET Framework and DirectX, and clean your system with CCleaner. After carrying out these procedures, reinstall the client and the game program, and then try to launch it.
Conclusion
A fairly effective solution to the "Origin application is required for the game, but it is not installed" problem is to install the Origin client and the game itself in the same folder on your hard drive. If this method turned out to be ineffective, then try the other tips listed above, they will help you run the right game from Electronic Arts on your PC.
In contact with
Typically, the Origin client requires an additional download of updates after installation. Try uninstalling it and reinstalling it.
Issue with Origin in Game
Origin does NOT start and the process does NOT reach authorization.
Origin not working in DS3 game. How to activate it in the game. The game is fully licensed. P.S. Standard options, such as: reinstall the game, Windows, Origin, please do not write. Everything checked and tested. Quit the game, restart Origin. In settings on. Full Screen. Everyone, we play.
Your further actions should be guided by applicable regulations and policies, including the business practices of those whose content you intend to use.
At first I sinned on Windows and drivers for a long time, but after another reinstallation, I accidentally noticed that it was after installing and launching Punto Switcher that some games in Origin stopped running. Hello! Installed windows 10 (uac disabled), installed punto switcher 4.3.5. Then I installed photoshop 2015 and keyshot. The Keyshot program just crashes on startup and that's it. In the error log, the problems are related to the nvoglv64.DLL file (the nvidia driver file, apparently responsible for opengl).
Right-click on the desktop, select Properties, Options and change.
The reason why Battlefield 4 Origin won't launch is because the game itself is tied to the computer hardware. Whatever the problem, it can be solved (in the case of this game) by simply updating the main software of the computer, which includes the Windows operating system itself.
The modern gaming market in just a few years has almost completely changed its concept and smoothly switched to a digital market model. That is, all developers began to think about how to reduce costs and increase profits, while not reducing sales. Fortunately, they found such a solution, and today we can already see how various programs appear on the network, which are a digital store. One of the leading players in this area is Steam, but besides it, there are other attempts to create this kind of service. Today we will talk about an online store called Origin, which was created by the world famous game developer - Electronic Arts. In particular, we will try to solve the most common problems that cause the Origin program not to start.
What is this program?
Origin is a virtual game store that sells the company's products directly. It contains an assortment, news, all the necessary information, a user's personal account, a database, etc. Any user can buy the product he is interested in with just a couple of mouse clicks and enjoy it at any time. True, unlike the giant of this market Steam, the project in question was released at a hurried pace and has a number of problems due to which quite often Origin does not start. Although there are few of them, it is still unpleasant when you want to play your favorite game, but you are not given access to your own database, which has been accumulating for a long time and on which money has been spent. Luckily, the problems are not that serious and are easy to fix.
Launch problems
Origin is a program that syncs with EA's main server and has a huge user base. Because of this, various failures and errors may occur. But, as a rule, if Origin does not start precisely because of this, then it notifies the user and paints the whole problem. In such cases, it is better to wait a bit and run the program later.
The second startup problem is access denied. Many users have encountered such a problem and for a long time even EA themselves could not solve the problem of this format. The fact is that users entered their data, and the program simply refused to accept them. Even after the passwords were changed several times, the program still turned out that the problem due to which Origin did not start was hidden in the technical equipment of the program itself. Origin is unique in that it syncs with the standard Internet Explorer browser. To solve this problem, you simply need to launch Internet Explorer itself, go to the browser settings, find the "Certificates" tab and clear the cache. Then open the certificates themselves, find "verisign" and if this certificate is expired, simply delete it. Thus, you will eliminate the problem of not accepting your user data.
In addition to problems with the Origin program itself, there are also difficulties with launching some games, which we will now consider.
Trouble with Dragon Age Origins
There are not so many reasons why Dragon Age Origins does not start, and most of them can be fixed by simply reinstalling the game itself. True, there are more serious problems, for example, an increase in several times after several hours of active stay in the game. If you still encounter this problem, then the solution is to update the game through Origin. To do this, you need to check for game updates and install them. After that, the problem will disappear.
Another annoying situation that prevents Dragon Age Origins from launching is a PhysX initialization error. To get rid of this error, you must first uninstall PhysX, then download and install additional Driver Sweeper software. After that, you need to reinstall PhysX.
Battlefield 4 launch issue
Battlefield 4 is a state-of-the-art technology that has amazed the gaming community with its breakthrough in quality and performance. Many users encountered a number of problems due to which they could not enter the game, but as it turned out, all these problems are solved in a simple way. The reason why Battlefield 4 Origin won't launch is because the game itself is tied to the computer hardware. And this does not apply to the system requirements of the game, it's all about the drivers. Whatever the problem, it can be solved (in the case of this game) by simply updating the main software of the computer, which includes the Windows operating system itself. If you take care of this issue and update all the software components of your computer in time, then there will be no problems with the game.
Password recovery problem
There is another reason why the Arkham Origins game often does not start, and the Origin program itself may refuse to work. This is a user data recovery issue. Why did we remember a third-party game? It's simple, this game had exactly the same problem, and its solution works great for Origin. In order not to get into this unpleasant situation, you just need to link additional means of communication to your profile, for example, a phone or a social network. If you have all this, then there will definitely not be any problems with password recovery.
Other issues with Origin
In fact, the question of why Origin does not start is being asked more and more every day. The developers themselves have not prepared a stable technical basis for this type of digital trading, because of this, many users have a lot of problems that are associated not only with games, but also with payments, downloads and access problems. What is most interesting, they all somehow affect the launch of the program itself. If you encounter some unknown problems with the program launch and access, then do not forget that the program has an official website - www.origin.com, which works separately from the program itself and which has adequate technical support. After contacting the service through the site, any of your problems will be solved within 3 days. So when you run into any issues related to the Origin program, whether it's payment, downloads, or even account hacking, try to be as specific as possible about the problem, provide your contact details, and submit a request to the service.
Remember about security: the service will not require a password and login from your profile, but will immediately offer a solution to the situation.
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