Starnet pavlograd personal account. StarNet personal account

Do you use Starnet services? Then you are probably already familiar with such a multifunctional service as a personal account. If not, then it's time to learn more about it. After all, those functions that are implemented in the service will allow you to get all the benefits and technical developments of the provider.

What is a Starnet personal account and what functions does it have

Starnet's personal account is a space on the company's official website where each subscriber can conduct personal and at the same time completely safe work with their services and personal account. This allows you to do without visiting offices, which is often inconvenient or corny reluctance to do. A home computer, smartphone or tablet is all you need.

Starnet's personal account has many different functions for customers. Here is a list of the most significant:
- Fast online payment for services;
- Obtaining all the necessary personal information (tariff, cost of services, payment date, balance, etc.);
- Connecting new services online, disconnecting old ones, changing the tariff;
- Contacting the support service;
- Registration in promotions and special offers;
- Participation in surveys;
- Use of internal network resources that are freely available, and many others.

How to enter your personal account Starnet

To enter the service, use the following address: http://www.starnet.ru. You will be taken to the official website of the provider. Here you will need to follow the link "Personal Account", which is located in the menu on the left in the "Subscribers" section.

On the page that opens, you will need to indicate your login (or personal account number), password and the verification word from the picture. Authorization after these steps will be passed.

Liked the site? Tell your friends:

In the 21st century, almost all companies, especially those in the telecommunications services sector, are focusing on serving their customers. It is this factor that allows you to gain a large subscriber base and become better than your competitors. Starnet also follows this policy. She does everything to ensure that the people who are connected to the cooperation deliver only positive emotions.

A huge advantage of Starnet is a personal account service. This free online tool has an impressive set of personal account management features and services that you can use at any time. It allows you to save time by not spending it on visiting offices.

Features of the Starnet personal account

The personal account of the Internet provider Starnet has an impressive set of functions. And all of them can be used at home computer, spending only a few tens of seconds of free time.

The following service features are most popular with the company's customers:
- Checking the status of the personal account. By going to your account, you can see the current balance, the list of connected services, which tariff plan is in effect, what offers are available in general, what is the amount of the next payment for services and a number of other useful information;
- Connecting and disconnecting services and minor options;
- Replenishment of the personal account or direct payment for services;
- Change of the tariff plan;
- Use of some internal resources of the company;
- Contacting technical support.

How to register a personal account Starnet

The Starnet personal account does not need to be registered electronically. This increases the comfort of its use. To start working with the service, you just need to conclude an agreement with the company and wait for the specialists to arrange an Internet connection. In other words, access to the personal account is provided to all clients automatically.

Login to your personal account Starnet

Starnet's personal account is convenient in everything. The login procedure is also simple. To start working with the service you need:
- Go to the site http://www.starnet.ru;
- Click on the "My Account" button, which is located in the menu on the right side of the screen;
- Specify the personal account number, password and code from the picture in a special table;
- Press the "Login" button to complete the authorization.

Many residents of Moscow use the services of the StarNet Internet provider, which is a division of ZAO Star Networks. A good network base, modern equipment, a flexible tariff plan - all this attracts new subscribers, allowing them to feel complete confidence in Starnet, and its personal account opens up new opportunities for network users. At the same time, allowing them to quickly resolve emerging issues, control the traffic used, change the tariff plan, and much more.

Registration

When concluding a written agreement with StarNet, a person receives a personal account number (abbr. NLS), as well as a password that is required to enter his personal account. Additional registration for an individual is not required, since the NLS will be the login for user verification in the personal account. To log into the account, it is enough to go to the main website of the company http://www.starnet.ru/, and then click on the "Personal Account" option in the lower right corner.

Features of registration for legal entities

The StarNet company also offers its services to legal entities, providing companies with the opportunity to use the Internet, and on very loyal terms. In addition, they provide their own e-mail services, which is very convenient. You can enter it from the main electronic page of the website.

To register in a personal account for a legal entity, it is necessary to conclude an agreement with the provider, and then provide the contact details of the person appointed responsible for communication. It is on it that the Personal Account is opened and through it communication with the support service takes place when help or an answer to a question of interest is required.

Entrance

To log in to your personal account of the Starnet Internet provider, just follow the link https://my.starnet.ru/, and then enter your NLS (personal account number) and password in the appropriate fields. Be sure to enter captcha - numbers, and if they are poorly visible, you can use the voice prompt, which is very convenient. You can also log in to your personal account through a social network by clicking on one of them.

How to recover a password?

If a person has forgotten their password, then it can be restored by clicking on the "Forgot password?" tab. Next, enter the cell phone number specified at the conclusion of the subscription agreement, after which an SMS message with a password and login will be sent to it. If the mobile phone number has changed, to restore the possibility of authorization in your Starnet account, you should contact the service support service [email protected] by sending a letter.

Features and Benefits

Using the Starnet Personal Account, the subscriber receives the following opportunities:

  1. See the current tariff plan;
  2. Apply for a change of service;
  3. Stay up to date with the latest news;
  4. See all the opportunities and services provided by the company;
  5. Control the payment and see the transferred funds;
  6. Chat with a company specialist.
  • What information do I need to provide to a Starnet support representative in order to restore my login and password to my personal account?

You need to provide the subscriber's full name, personal account number and email address.

1. Connection fee - 0 lei
2. Subscription fee - 0 lei
3. Per second billing
4. Quick connection
5. Free minutes on StarNet and other national providers
6. The best prices for international calls, long distance and mobile (save up to 30-50%)
7. High quality of service provision
8. Personal number selection
9. Open access to a personal account: account status, online invoice, payment history, call details, etc.
10. Free additional options (CLIP, CLIR, Call Forward, Call Transfer, Call Waiting, Conference Call)

The subscriber pays for the services according to the contract in Moldovan lei.
Payment Methods:
1. Payment at sales centers (submit an invoice, or a phone number, login or personal ID)
2. Payment in partner commercial banks: VitoriaBank, FinComBank, EnergBank, Mobiasbanca, Moldinconbank, Posta Moldovei (submit an invoice or personal ID)
3. Payment via payment terminals (enter Personal ID).

  • Using a regular phone: The phone is connected using a special ATA (Analogue Telephone Adapter).
  • Using a SIP phone is similar to using a regular phone. Connects directly to the database.
  • Using a PC to make calls (a special program is installed on your PC that mimics the interface of a conventional phone from a functional and graphical point of view. A device for receiving and transmitting voice (a headset with a microphone) is required. There are a number of additional features (recording a conversation, video calls on the network StarNet, making multiple simultaneous calls (from one or more PCs, from a phone and a PC, etc., if the client requests to allocate more lines to one phone number).
  • Using a mobile phone - mobile phones that support SIP applications, while connected to the Internet (wi-fi or 3G Internet connection) can be used to receive and carry out fixed calls. There are applications built into the operating system of a mobile phone or those that can be installed, such as: sipdroid, nimbuzz, bria.
  • The digital signal is received by the TV on which the STB is installed, each TV needs a separate device. When concluding a contract for television services, you receive one or more STB devices in accordance with the conditions stipulated by the subscription.

    HD, short for High Definiton, is one of the most important technical innovations in television in the last 50 years, allowing images to be incredibly sharp, colors vibrant, and detail 5 times higher than normal standards. Since the technology was developed relatively recently, only HD-compatible TVs can receive a High Definition signal.

    The Set Top-Box or STB is a device that receives a StarNet signal and sends it to your TV. "StarNet Television" subscriptions are supplied with the HD IP Set Top-Box device, with which you can receive both regular and HD channels for viewing.

The billing period is 30 (thirty) days. Funds are debited from the Subscriber's personal account daily at 23:59 as follows: Cost of Services / 30 (thirty) days.

Payment for services can be made by credit cards, prepaid cards, electronic cash, from the "Electronic Wallet", as well as by bank transfer.

With any payment method, all funds are credited to the Subscriber's Personal Account and debited from it, depending on the services ordered and in accordance with the current Agreement and its Annexes.

We kindly ask you to keep receipts of payment for six months. All payments are subject to mandatory control - if for some reason funds are not received on the balance sheet, we have the right to demand confirmation of payment.

Online payment

We accept payment online from the Personal Account:

  • credit and debit cards VISA International, MasterCard, Mir;
  • through WebMoney e-wallets;
  • through Yandex money e-wallets;
  • through QIWI wallet;
  • using the Mobile Payment service for Beeline, Megafon, MTS, Tele2 subscribers.

You can replenish your personal account from .

Bank transfer

If you have a bank account, you can transfer the required amount from your account using the following details:

Do not forget to indicate the Personal account number, as well as the name and address of the Subscriber.

Money is credited to your personal account on the day the funds are received on our current account (usually this is the next business day after the day of payment).

Payment via QIWI Terminals

Top up your account at the nearest QIWI Terminal. QIWI Terminals are installed near the house, in shops, shopping and entertainment centers, cinemas, gas stations, traffic police departments and other public places throughout Russia. They are easy to recognize by the three large buttons on the screen. The convenient interface of the QIWI Terminal allows you to pay quickly and easily: just find the desired service through the "Search" button, enter the necessary data and deposit cash. The money will be credited instantly.

You can manage your account using your personal account on the www.qiwi.com website.

QIWI dealers will charge a commission for their services. The dealer's commission in vending machines usually ranges from 0% to 3% of the payment amount, in payment points - up to 5%.

Funds are credited to your personal account automatically.

A map of terminal locations and contact information is available at www.qiwi.com.

Payment via QIWI Wallet

With QIWI Wallet, you can top up your account quickly, safely and without commission through web and mobile sites, applications for mobile devices, social networks, SMS commands and QIWI Terminals.

It is easy to replenish QIWI Wallet without commission at QIWI Terminals and partner terminals, mobile phone stores, supermarkets, ATMs or via Internet banking. You can make payments not only from your QIWI Wallet account, but also with a bank card, from your personal mobile phone account, or in cash. If you don't have QIWI Wallet yet, you can register it on the site or in any of the applications in a minute.

Payment for services through machines and points "CyberPlat"

CyberPlat® is the largest and most reliable payment system in Russia and the CIS countries, it provides flexible options to pay bills anywhere and anytime.

As part of the CyberPlat system, payments are accepted in large retail chains, branches and branches of retail banks, as well as in a wide network of dealer communication stores.

There are currently more than 10,000 payment acceptance points in Moscow.

CyberPlat dealers will charge a commission for their services. The commission in terminals ranges from 0% to 6% of the payment amount; commission fees are usually not charged at payment acceptance points.

Funds are credited to your personal account automatically in real time.


These rules were published on 06/20/2003 and are valid from 07/01/2003 until the announcement of their change. These rules were supplemented on 01/22/2019.
These rules apply only to subscribers-individuals.
This page is Appendix No. 5 to the Agreement on the provision of services to individuals.