Laptop freezes - what to do? How to restart a laptop if it freezes. All possible ways to restart a laptop

If your laptop freezes, then a number of factors can be the cause of this problem. Usually it is possible to fix the problem at home, but in order for the laptop to work without failures, you must first find the cause of the breakdown.

Causes of the problem

Possible reasons laptop freezes can be divided into two categories:

  • Hardware - problems with the hardware, for example, overheating of components.
  • Software - errors in windows, virus infection, etc.

If the device freezes when loading windows, then it is most likely a hardware failure. If the system starts up, works for some time, then you need to pay attention to the state of the operating system, although there may be exceptions, which are described below.

Stuck on turning on and off

If the laptop freezes tightly when turned on, then you should look for the cause first of all in the physical state of the components. What problems lead to this situation:

  • Problems with RAM sticks - it’s unlikely that you can fix them yourself, you need to disassemble the laptop.
  • Hard disk failures - you can check the status of the disk using a bootable USB flash drive with the Victoria program.
  • Laptop dirty and components overheating.

If the laptop slows down at the system boot stage, and before that it turns on normally, then try starting windows in safe mode. On windows 7, you can select safe mode through the menu, which is called by the F8 key when you turn on the computer. If the system boots in safe mode, then you need to clean up the startup list - one or more programs slow down windows from starting in normal mode.

On windows 8 and ten, the F8 key does not work, so you have to wait until the system starts. To clean autoload:


If windows loads normally without programs in autorun, then simply do not allow applications to load with the system. Once again, open the startup list and check only those programs that are vital - antivirus, applications for managing a video card. All other applications can be started manually.

Another unpleasant situation is that the laptop works fine, but at the end of the work it starts to slow down terribly and does not turn off for a long time. This is usually caused by a program or process that the system cannot terminate. When you turn off windows 10, a window always appears with a message about which applications continue to work. You can return to the system, start the task manager and kill stubborn processes manually.

At the same time, check the system with an antivirus - there may be processes that prevent the computer from shutting down normally, otherwise harm the system.

Freeze during operation

If the laptop freezes a few minutes after turning it on, then try to detect some kind of systematic problem in the appearance of problems. For example, windows hangs after launching a game or program, which means that the problem is in the software that you are trying to launch. Reinstall it or uninstall it if the laptop can't work with it.

Another reason could be incompatible drivers. If the problem occurs after connecting new hardware and installing software, then you should stop using this equipment or look for other drivers. If, for example, the mouse or other equipment freezes, and not the entire system, then you should also pay attention to the drivers and physical state devices.

There are no such obvious indicators - you will have to conduct a small self-diagnosis of the laptop. If you are wondering how to restart the machine to start the diagnostics, then the answer depends on whether the laptop responds to your requests. If you can open the Start menu and click Restart, then use this restart method.

Laptop freezes up and doesn't respond at all? Then you will need knowledge on how to turn off a frozen device. Press and hold the power button until the screen turns off. If this does not help, then unplug the laptop from the mains and remove the battery from it - this is an extreme measure.

After turning it on, first check the laptop with an antivirus. Use not only the installed anti-virus software, but also the free Dr.Web CureIT utility downloaded from the official website of the developer. By the way, if you bet on old laptop modern powerful antivirus, then it will also mercilessly slow down due to lack of resources.

An overcrowded hard drive can also cause the system to slow down or freeze. Open "Computer" and see how much space is left on the system partition. If the bar turns red, then you have dangerously overfilled the disk. Try to clean it from unnecessary files and programs. Also, remove temporary data:

Unfortunately, sometimes the cause of a laptop freezing is not only such a trifle as temporary files. The reasons may also be of a hardware nature. If the laptop turns on and works for a while, then freezes and no longer turns on, and then turns on again after a while and works for a while, then you definitely have overheated components. To eliminate this drawback, you need to disassemble the laptop, clean it from dust and check the cooling system.

Problems can arise in the operation of the hard drive, motherboard, RAM. You can independently check the temperature of the components using programs like Speccy or run RAM and hard drive tests in MemTest and Victoria. But it is difficult to diagnose a problem in such cases on your own, so it is better to contact service center to avoid more serious problems.

CompConfig.ru

The laptop freezes - why it freezes tightly, constantly, what to do, how to turn it off

A laptop can freeze for many reasons. Sometimes troubleshooting is enough not an easy task, but if you do not find and fix the problem, then the computer will freeze regularly, preventing you from using the device normally.

Common Causes

Before answering the question: “The laptop constantly freezes. What to do?" it is necessary to establish the reason causing such behavior. In most cases, the user can handle the initial diagnosis on their own.

All causes leading to freezing can be divided into two groups:

  • software, arising from errors in the software or the action of viruses;
  • hardware related to malfunction or problems with computer components.

You can solve the problem with the software at home. If the laptop freezes due to a hardware malfunction, then in most cases you will have to resort to the services of specialized service centers.

The most common problems that can cause a laptop to freeze:

  1. viruses;
  2. program failure;
  3. an insufficient amount free space;
  4. processor overheating;
  5. problems with accessories;
  6. errors during the operation of the antivirus;
  7. a large number of programs in startup.

Let's take a closer look at the main reasons. This will help in diagnosing the problem and allow you to solve the problem faster.

Presence of malware

A variety of malicious programs can damage or destroy important information on the hard drive. In addition, they often make changes that interfere with the normal operation of the operating system. As a result, the laptop may start to “slow down” or freeze completely.

suffer for the most part from the action of malware users who actively use the Internet. You can also pick up malware from any media: USB flash drives, disks, and others.

You can avoid trouble with viruses by installing and updating specialized antiviruses on time. In situations where the PC has already begun to freeze, you can check for malware infection with specialized utilities from manufacturers of protective systems.

Video: Repairing a freezing laptop

CPU overheating

The laptop is quite compact device and all the components in it are located close to each other. Modern high-performance processors generate a lot of heat during their work. Naturally, manufacturers try to provide sufficient cooling. However, it is not uncommon for the CPU to overheat.

Consider the main reasons why overheating occurs:

Dust accumulates quickly inside the case of a modern mobile PC and must be removed using a dust canister. compressed air. Failure of the cooling system is less common and must be replaced. Cleaning can be done at home, and to replace the fan, radiator, and so on, it is recommended to contact the service center.

RAM problems

Incorrect operation of RAM modules can also cause the PC to freeze or other malfunctions. As a rule, defects in this component appear fairly quickly after installation. When looking for reasons why the computer is not working properly, it is recommended that you run a special utility, such as MemTest, and run a test.

If problems are found with the RAM module, it will need to be replaced with a new one. This operation can be performed by the user himself or at a service center. During the warranty period, it is recommended to contact the place of purchase without trying to solve the problem on your own.

Reduced system disk space

In the course of their work, the operating system and programs create a lot of temporary files that reduce the free space on the system disk. When there is no free space left, applications begin to “slow down”.

Solving this problem is quite simple by deleting unnecessary programs and data, as well as temporary files. This can be done using the windows operating system or using special utilities, such as CCleaner.

Program crash

The software may contain bugs, and users often set invalid parameters in the application configuration. These reasons can lead to the fact that the laptop starts to freeze at the most inopportune moments.

Usually, when there are problems related to the software, you can see the corresponding message on the screen. To restore work, you will have to boot windows in "Safe Mode" and reinstall or remove the problematic application.

The most common problems occur due to the following software:

  1. drivers;
  2. system utilities;
  3. applications to increase computer performance.

Antivirus operation

Modern antiviruses consume significant computer resources. By themselves, they rarely lead to a computer freeze, but they can have a significant impact on performance.

However, when, after installing the antivirus, the computer began to freeze, it is necessary to reboot into "Safe Mode" and disable or remove it. Then you need to check the compatibility of the versions of the program and the operating system, reinstall and configure in accordance with the documentation.

The problem should be solved, but if this does not happen, then it is recommended to check for virus infection on the computer, disable unnecessary programs at startup. In extreme cases, you should contact the technical support of the developer.

Device issues

Problems with components can lead to the most unpredictable consequences. The computer may begin to freeze during bootup, games, or other applications.

The main problems causing laptop freezes are most often associated with the following components:

Diagnosing the problem on your own is usually quite difficult. It is recommended to check the temperature of the processor and video card, test the hard drive and RAM for errors. This can be done using specialized utilities. Some information, such as CPU temperature, can be found in the BIOS.

Lots of programs in startup

A large number of applications that start with windows can also lead to slow performance or a complete freeze of the computer. Often, users do not pay attention to the settings of the installer, as a result of which completely unnecessary software gets into autorun.

You can solve the problem by changing the application settings, using specialized utilities, or simply by removing unnecessary programs. After changing the settings, you will need to reboot.

In cases where the amount of RAM is small, it is worth thinking about upgrading. You can increase the RAM by replacing modules or, if there are free slots, by simply adding.

What needs to be done so that the laptop does not freeze

Prevention helps to effectively deal with most problems that lead to a decrease in system performance. In addition, it helps to avoid unnecessary expenses for repair and maintenance of a laptop in a service center.

Basic preventive measures to maintain system performance:

  • dust removal;
  • removal of unnecessary applications;
  • regular cleaning of directories with temporary files;
  • disabling unnecessary autorun items.

Cleaning your laptop of dust and checking the operation of the cooling system can not only avoid performance degradation, but also extend the life of the computer. In some cases, due to overheating, components fail, and the system simply does not turn on. Cleaning should be done every few weeks.

Removing unnecessary applications and temporary files allows you to free up free space on your hard drive and thus improve system performance. Disabling unnecessary startup items will free up space in RAM and increase performance. You can regularly perform these actions using special utilities.

Video: What to do with a laptop hanging

Reboot Methods

If you encounter any problems, the first thing to do is to restart your computer. This allows the system to start from the beginning and possibly avoid errors. Also, a reboot will be required to run diagnostic tools, some antivirus utilities, and enter Safe Mode.

Consider the main ways to restart a laptop running windows:

  1. program;
  2. mechanical.

Program

Most convenient way reboot - software. It allows you to avoid accidental data loss, as well as save all changes made to the windows configuration. Microsoft, when designing its operating system, has provided many ways to manage power and reboot.

Consider the main options to restart the laptop from windows OS:

  • through the Start panel;
  • using the task manager;
  • using the command line.
Through the start panel

The classic reboot method is to select Shut Down from the Start menu. In the window that appears, the user is given several actions to choose from: restarting, shutting down and putting the computer into sleep or hibernation mode.

Through the task manager

The task manager built into the operating system also allows you to shut down your work.

All you need to run it is:

Through the command line

The windows command line allows you to perform most of the functions available from the GUI.

First of all, you need:

  • open the command line using the appropriate item on the Start menu or by pressing the Win + R combination;
  • by entering the cmd command in the window that appears:

Mechanical

There are cases when the laptop does not turn off programmatically and you have to resort to mechanical actions.

The main ways to hardware shutdown a laptop:

  • using the "Power" button;
  • disconnecting the battery.
Through the power button

The Power button turns on the computer, and you can force the power off by holding it down for a few seconds. In this case, the laptop will turn off.

Disconnecting the battery

It is rare to resort to disconnecting the battery, only in cases where the computer freezes so that it does not respond to the keyboard and holding the power button. It is necessary to disconnect the laptop from the network, and then remove the battery for a few seconds.

Most laptop freezing errors can be resolved by the user. If the reasons are of a hardware nature or it is not possible to identify them, it is recommended to contact a specialized service center.

proremontpk.ru

What to do if a laptop running windows 7 freezes

Over time, constant freezes begin to interfere with the laptop user. The speed of work is reduced, and it takes a very long time to start programs. What to do in this situation? You need to identify problems and find ways to fix them.

Possible problems

When a laptop with windows 7 slows down, the following reasons are most common:

  1. Not updated windows 7 and its applications;
  2. Outdated or missing drivers;
  3. Heat processor;
  4. Simultaneous operation a large number programs in the background;
  5. Exposure to spyware or viruses;
  6. Insufficient network speed (not stable operation of applications that operate with the Internet);
  7. Accumulated garbage and errors in the registry;
  8. Defects of parts and their incompatibility.

High temperature of PC components

A common reason why a laptop hangs is excessive heat. Notebook components heat up during operation, and under increased load, overheating occurs, which can eventually lead to burnout. The system, with the help of built-in sensors, is protected and reduces the performance of windows to reduce temperature rise.

The main sources of parts temperature rise problems are:

  1. Overlapping of open openings on the body through which heat is removed to the outside;
  2. Incorrect operation of the cooling fans, this occurs when there is insufficient lubricant on the axes of the coolers (in this case, you just need to lubricate them);
  3. Stopping the cooler due to a breakdown (it is necessary to repair the fan or fans, or install new ones);
  4. The deposition of a large amount of dirt and dust on the cooling parts (it is recommended to take the laptop to specialists to clean the parts and cooling holes).

Exposure to spyware or viruses

These programs are rapidly improving, lead to windows freezing and carry a significant danger to the health of the computer, as well as their functions include the following:

What to do to fix this problem?

  1. Use anti-virus programs that ensure the elimination of identified dangerous files, regularly do full analysis systems;
  2. when locking the system, boot into safe mode and eliminate the virus software.

Outdated or missing drivers

It is possible that windows 7 freezes due to lack of drivers or their incompatibility. The lack of drivers makes the work slow or leads to the impossibility of work.

To study this problem, you need:

If the firmware data is incompatible with each other, then simply install it again, after deleting the previous ones. It is recommended to install from official sites.

Defects of laptop parts, their incompatibility

Often, windows on a laptop hangs due to incompatibility of components. Requires installation of other parts. Component manuals show incompatible options.

You can find manuals for components on the manufacturer's websites.

Prevention

Prevention measures:

  1. Cleaning the registry;
  2. Defragmentation of the hard drive;
  3. Closing unnecessary applications.

This simple guide will improve the performance of your laptop and eliminate the causes of windows 7 freezes.

windowsTune.com

What to do if the laptop freezes and does not respond to anything

Not a single happy owner of a laptop - no matter old or new - is immune from the fact that at one fine moment their laptop will freeze and will not respond to anything. In principle, there is nothing so terrible in this. The reason for this is not necessarily a hardware failure of the device. More often it's just a banal glitch of the operating system or a failure of one or another driver, which will be solved simply by rebooting. But here is the whole point - the laptop freezes tightly and does not react to anything - neither to the keyboard, nor to the touchpad, nor to the power button.

Well, then what to do? There are really few options.

1. Press and hold the Power button.

You need to press the power button and hold it until the laptop turns off. It usually takes 8-10 seconds, sometimes a little longer. This shutdown method works on both desktop computers and laptops. The reaction to this action is “wired” into the motherboard and therefore it already works at the hardware level.

2. We de-energize the laptop

If for some reason the first method did not work and the laptop freezes so much that it does not even respond to the Power button, then the second one will work for sure. We'll just take the power out of it. To do this, first disconnect the power supply from the electrical outlet. Then - disconnect the battery. Otherwise, it will be necessary to wait an hour and a half until she sits down herself.

laptop hangs, freezes when turned on, how to restart a laptop, laptop freezes

set-os.com

The laptop freezes and does not respond to commands, what should I do?

Frequent freezing of the computer is a rather unpleasant problem, which even calm person sometimes it can drive you crazy. Usually, the situation when the laptop does not respond to commands is solved by rebooting the system. But what if the freezes occur constantly and interfere with normal work?

Causes of freezes

In order to choose the right method for troubleshooting, it is first necessary to establish the causes of the freeze.

Conditionally freezes can be divided into several types:

  • when turned on before the operating system welcomes you;
  • immediately after the appearance of the desktop;
  • during work.

In the first case, the laptop displays the manufacturer's logo on the screen (or there is no image at all), the OS does not start, there is no reaction to keystrokes, and sometimes it reboots. The reason for this may be:

  • damage to system files;
  • incorrect BIOS settings;
  • motherboard failure.

Freezes that occur immediately after the system boots, in which the laptop does not respond to the mouse and keyboard, are usually associated with the following reasons:

  • processor overheating;
  • violation correct operation hard drive;
  • damage to one or more motherboard capacitors;
  • damage to the OS by viruses and trojans;
  • unreasonable use of programs (installation of unnecessary, the same type or unstable software that clogs autoload and overloads the system).

Unexpected freezes while working on a computer in most cases are provoked by:

  • hardware overheating;
  • malfunction of one of the programs.

The laptop freezes and does not respond - what to do

It should be said right away that if the motherboard is out of order, then a professional should deal with its replacement or repair. It is also recommended to use the services of a specialist when setting up the BIOS and troubleshooting problems with the hard drive or processor cooling system. In other cases, the hang can be fixed independently.

Remove unnecessary and problematic software

Pay attention to the amount of software that is in autoload. The more applications that start automatically, the more likely it is unstable work computer. Get rid of all useless programs.

If the laptop does not respond to anything after installing certain utilities, boot the computer in safe mode and uninstall them.

Do not use several programs of the same type at the same time. Often a failure occurs if you use two antiviruses or several optimizers and system accelerators.

Get rid of viruses

Scan your laptop with one of the reputable antivirus utilities. This will significantly increase the speed of the OS and prevent freezes.

Don't overheat your laptop

Be careful not to block the ventilation holes of the computer during operation. If additional cooling is required, use special stands with a built-in cooler.

16 302 How to find out the RAM windows computer 7

Properly working equipment is the dream of many owners of laptops and other gadgets. But it doesn't always work out the way we want. And the laptop may start to freeze, run slower or even turn off. reasons similar situation many are found. Therefore, further we will take a closer look at what to do if the laptop freezes, and why this happens.

Virus infection

Often, after a virus infection, the computer begins to “slow down” and hang. A virus is a malicious program that has to perform a specific task. Meets great amount its varieties. To complete the task, the virus uses the processor and RAM. Therefore, in addition to the action that you set, for example, to turn on a video or open a document, the laptop is used simultaneously by the malware. Respectively, technical device starts to slow down and hang.

Fixing this problem is quite simple, just install a reliable antivirus on your laptop. After you have bought or downloaded this program, you need to run it and scan the entire laptop. It is important to remember that for the correct operation of any antivirus program, it needs constant updating.

Other causes of laptop freezes

Many users are interested in the question if the laptop constantly freezes, what to do if the cause is not a virus. Such a problem can also arise due to dust contamination of equipment. The laptop has a cooler, a small fan that cools the system, so it is necessary to carry out from time to time. However, over time, dust and dirt particles accumulate on the radiator tubes, which disables this part or contributes to the fact that it starts to work worse. As a result, the processor heats up, therefore, it starts to work more slowly. In order to get rid of this problem, you will need to disassemble the laptop and clean its parts. This is done after the computer is disconnected from the power source.

If the laptop starts to freeze during games, then its weak specifications. Most likely, the requirements of the game for the hardware of the device are not met. In this case, you can only advise to update the equipment. And how to choose the right laptop for games, read.

Sometimes the cause of the freeze lies in the HDD. In order to make the laptop work faster, you will need to do a check, and then defragment the disk. Last operation appropriate when there are more than 10% fragmented files on the computer. To run it, you need to open My Computer - Drive C - Properties. In this section, follow the Service link and run the Run defragmentation command.

In order to avoid freezing your laptop, try the following tips.

  • You should clear your browser history at least once a week. And if you have a very weak laptop, then you can completely disable saving when you turn it off.
  • Clean up your device by uninstalling programs you don't need.
  • Clear your cookies periodically.
  • Turn off the laptop correctly, through the Start menu. In this case, if system updates are installed, in no case do not turn off the network.
  • Occasionally .

If you have found the reason why the laptop hangs, then you just need to fix it. Sometimes it's quite simple, and you can do it yourself. If the computer malfunctions are more serious, you may need the help of a specialist. in any situation, the problem is better to prevent, so use the tips above.

Minor laptop glitches can often be fixed by rebooting. But what if it freezes up and the usual methods of restarting the system do not work, or the touchpad does not respond to your requests? You can try to reboot using the keyboard. The main thing is to know which buttons to press to restart the laptop.

Standard reboot

First you need to make sure that the laptop is frozen, and it will not be possible to restart it in the standard way. A standard reboot is done through the Start menu or the Charms bar if you have Windows 8.

  1. Open the start menu.
  2. Click on the arrow next to the "Shut down" button and select "Restart".

On Windows 8, the order is:

If the laptop does not respond to the actions of the mouse or touchpad, then most likely it is frozen. Although there is another option: you may have accidentally turned off the touchpad by pressing a key combination on the keyboard (for example, Fn + F7 on an ASUS laptop). If the touchpad is not working or the laptop is really frozen, try restarting it using the keyboard.


If the laptop is not responding, then it really is frozen. Wait a bit, the computer can start working again on its own. If it continues to "hang", try other methods of rebooting the system.

Other ways to restart

You can call the "Shut down" window not only through the "Start" menu. If you press Alt + F4, then the active windows will be closed first, and then a list of completion options will appear Windows work. You need to use the arrows to highlight the "Reboot" item and press Enter. The laptop will restart if, of course, it still responds to requests from the keyboard, and does not freeze completely.

Another combination that will help restart the laptop if it works with errors is Ctrl + Alt + Delete. If you press these buttons at the same time, a blue screen will appear with available options for the further behavior of the laptop. What can be done here:

  1. Blocking the computer is not suitable, it is already frozen.
  2. Change user - may help if there is another Account with administrator rights.
  3. Sign Out - effective way, helps to correct small errors in the work.
  4. Change the password and start the task manager - in this case, almost meaningless options, although through the manager you can see which process loaded the laptop so much that it hung.

If you want to restart the system from a blue screen, then use the arrows or the Tab key to highlight the shutdown button in the lower corner. You can just turn off the laptop, and then turn it on again. If you don't want to, highlight the arrow next to the shutdown button: there is a "Reboot" option in the drop-down menu.

If the keyboard works, you can restart the system through the command line. To do this is simple:


There may be other ways to restart the system from the keyboard, but if the methods listed do not help you, then there is no point in using other keyboard shortcuts.

Emergency stop

If the laptop freezes and you cannot restart the system using the keyboard, you can perform an emergency shutdown. You can do it in two ways: by long pressing the power button or completely disconnecting the laptop from all power sources. Both methods should be used only as a last resort, when other methods have been tried and found to be unsuitable for solving the problem.

To perform an emergency reset, press and hold the power button for about 5 seconds. You should keep it until the laptop screen turns off and its coolers stop making noise.

When you are sure that the laptop has shut down, press the power button again to turn it on (pressing once, as usual, does not need to hold anything). Reboot through a long hold of the power button is implemented at the hardware level, so even if the laptop freezes tightly, in this way you will be able to turn it off.

To answer everyone 100% percent, why the laptop freezes (it’s yours that hangs), I don’t think it will work out - there are too many diagnoses. Yet most will find the answer.

Very often, the laptop freezes tightly only when games are turned on, but there are cases when watching videos on the Internet or the cursor just hangs and it does not depend on the model, be it Acer, ASUS, HP, Dell, Samsung, Lenovo, Sony, MSI and others .

Let's not get distracted and move on to the most common reasons why mini computers freeze and what needs to be done to eliminate the causes.

The first applies to everyone, especially if the laptop began to freeze constantly immediately after purchase. Update windows 7 or windows 8 (I don't know which one you have). In , there is an option: "windows update" (as far as security, you can skip it).

The most common reason for laptop freezes

Your laptop will definitely freeze if it doesn't have enough RAM.


Even if you (in terms of parameters) have more than enough of it, a virus can contribute to this.

Therefore, install a special gadget and a program, see what happens to it (you can find them on this site).

Many viruses disguise themselves as system files and load the system so much that after 3-5 minutes. the laptop starts to freeze tightly and this will happen all the time.

Other reasons why laptops hang

Look at how many processes are happening in - up to 50 is normal.

Also pay attention to the hard drive - how much free space is left. Look, maybe a lot needs to be turned off (it's superfluous).

If freezes occur only on the Internet, clean temporary files, cache and other garbage from browsers.

Worst of all, if the bar of RAM is covered. In computers, this is easily eliminated on your own; in laptops, you cannot do without a specialist.

It is also extremely bad if the hard drive is working on its last breath (the laptop will freeze) - it’s hard to change on your own, especially in older models.

It's a good idea to do file fragmentation, although it should run on its own from time to time by default.


The laptop will also freeze when the processor overheats, although it usually turns off or goes to bed.

To monitor its temperature, also use the gadget. The same applies to the video card - overheating is above 90 for it, for the processor - 55.

Through the incorrect operation of the software, the laptop will also freeze. Try reinstalling the operating system itself.

As I wrote, these are far from all the reasons why laptops freeze, but only the most common ones.

Perhaps you have an individual case, then write in the comments - you will not wait long for an answer. Good luck.

Not a single happy owner of a laptop - no matter old or new - is not immune from the fact that at one fine moment their laptop freezes and will not respond to anything. In principle, there is nothing so terrible in this. The reason for this is not necessarily a hardware failure of the device. More often it's just a banal glitch of the operating system or a failure of one or another driver, which will be solved simply by rebooting.
But here is the whole point - the laptop freezes tightly and does not react to anything - neither to the keyboard, nor to the touchpad, nor to the power button.
Well, then what to do? There are really few options.

1. Press and hold the Power button.

You need to press the power button and hold it until the laptop turns off. It usually takes 8-10 seconds, sometimes a little longer. This shutdown method works on both desktop computers and laptops. The reaction to this action is “wired” into the motherboard and therefore it already works at the hardware level.

2. We de-energize the laptop

If for some reason the first method did not work and the laptop freezes so much that it does not even respond to the Power button, then the second one will work for sure. We'll just take the power out of it. To do this, first disconnect the power supply from the electrical outlet. Then - disconnect the battery. Otherwise, it will be necessary to wait an hour and a half until she sits down herself.